Chamber Calendar

Cultivating the Connected Customer Workshop

Thursday, April 12, 2012 6:00pm - 8:00pm
Location: Collingwood Public Library - 3rd floor

The Small Business Enterprise Centre presents “Cultivating the Connected Customer” workshop on Thursday, April 12th.  Attend this workshop to learn: - How connected customers are different than traditional customers and how they make buying decisions - The environment of ‘e’ shopping - Why customers choose to “like” as well as “unlike” a business on Facebook - How to respond to complaints, comments and feedback - How to create a simple online survey to measure performance

The workshop is being held on the third floor of the Collingwood Public Library from 6:00 p.m. to 8:00 p.m. The cost is $20.00 and includes dinner.

Contact Gillian Fairley at the Small Business Enterprise Centre at 705-446-3355 or sbec@collingwood.ca to register.

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